I bought MYStuff, but when I try to double-click the license file, it opens in another program.

Sometimes the license file is interpreted by your email program as an XML file. If this happens, double-clicking the file will result in some other program — such as Final Cut Pro or Safari — attempting to open it. The solution is to make sure the filename is "MYStuff_license.mystuff", not "MYStuff_license.mystuff.xml". With the file renamed, double-click it to register MYStuff.

MYStuff no longer auto-updates to the latest version

This was a bug in MYStuff 1.5.5 only, and was fixed in MYStuff 1.5.6. You will have to manually update by downloading the most recent version here, and replacing the old version of MYStuff in your Applications folder with the new one.

All my Categories disappeared and I only see "All Categories" in the Category list.

This was a bug in versions of MYStuff prior to 1.5.5. (See our blog post here.) Update to the latest version of MYStuff by either selecting "Check For Updates" from MYStuff's application menu, or by downloading the most recent version here.

MYStuff is taking a long time (several minutes) to start up.

This was a bug in versions of MYStuff prior to 1.5.5. (See our blog post here.) Update to the latest version of MYStuff by either selecting "Check For Updates" from MYStuff's application menu, or by downloading the most recent version here.

MYStuff is crashing at launch.

MYStuff 1.3.2 contained a bug that prevented it from launching on Mac OS X 10.5. This bug has been fixed as of MYStuff 1.3.3. You can download the latest release here.

Where is my data saved?

MYStuff's application data is stored in your user folder by default. The full path is:

/Users/yourusername/Library/Application Support/MYStuff
The database, all files, and your license key are all saved to this location.

How can I move the MYStuff database to another location?

As of MYStuff version 1.4, you can use the Advanced tab in MYStuff's Preferences to set a new location for MYStuff's database. This gives you an easy way to move MYStuff's files to your iDisk or Dropbox account, a file server, USB flash drive, or other location. Please refer to the MYStuff Help file, which you can open from MYStuff's Help menu, for more information.

We have found that using MYStuff with Dropbox has proven to be a seamless user experience, and we recommend it to all our users looking for a secure online location to store their MYStuff database and sync it between multiple machines.

How can I back up MYStuff to my iDisk automatically?

We recommend using Apple's free application, Backup, to handle backing up to your iDisk. All you have to do is add the MYStuff folder that's in Application Support to your backup plan.

How many computers can I install MYStuff on with one license?

We don't believe in restrictive or phone-home licensing. We don't want to treat our customers like criminals. We believe that people are generally honest. You can install MYStuff on every computer you personally own, provided that only one copy is running at a time.

Example 1: If you have a desktop at home, a desktop at work, and a laptop, one user license will cover them all.

Example 2: If you have two computers, and MYStuff will be running at the same time on both machines, we request that you purchase a second license.

Example 3: If you have a computer, and your parents have a computer, you will need two licenses.

Are you working on a version of MYStuff for the iPhone or iPad?

Yes, we have started work on MYStuff Mobile, which should ship in 2011. We can't provide any other details at this time.

Stock Keeper is telling me the 30-Day Demo has expired and I just downloaded it yesterday

Download the 1.0.1 update here: Download

I bought Stock Keeper, but when I try to double-click the license file, it opens in another program.

Sometimes the license file is interpreted by your email program as an XML file. If this happens, double-clicking the file will result in some other program — such as Final Cut Pro or Safari — attempting to open it. The solution is to make sure the filename is "SK_license.stockkeeper", not "SK_license.stockkeeper.xml". With the file renamed, double-click it to register Stock Keeper.

Where is my data saved?

Stock Keeper saves its data in your Documents folder in the file "Stock Keeper Library.stockkeeperd". You can change this location or choose another database in Stock Keeper's preferences.

How many computers can I install Stock Keeper on with one license?

We don't believe in restrictive or phone-home licensing. We don't want to treat our customers like criminals. We believe that people are generally honest. You can install Stock Keeper on every computer you personally own, provided that only one copy is running at a time.

Example 1: If you have a desktop at home, a desktop at work, and a laptop, one user license will cover them all.

Example 2: If you have two computers, and Stock Keeper will be running at the same time on both machines, we request that you purchase a second license.

Example 3: If you have a company with 5 computers that will be running Stock Keeper, you will need 5 licenses.

I bought MYComics, but when I try to double-click the license file, it opens in another program.

Sometimes the license file is interpreted by your email program as an XML file. If this happens, double-clicking the file will result in some other program — such as Final Cut Pro or Safari — attempting to open it. The solution is to make sure the filename is "MYComics_license.mycomics", not "MYComics_license.mycomics.xml". With the file renamed, double-click it to register MYComics.

Where is my data saved?

MYComics saves its data in your Documents folder in the file "MYComics Data.mycomicsd".

How many computers can I install MYComics on with one license?

We don't believe in restrictive or phone-home licensing. We don't want to treat our customers like criminals. We believe that people are generally honest. You can install MYComics on every computer you personally own, provided that only one copy is running at a time.

Example 1: If you have a desktop at home, a desktop at work, and a laptop, one user license will cover them all.

Example 2: If you have two computers, and MYComics will be running at the same time on both machines, we request that you purchase a second license.

Example 3: If you have a computer, and your parents have a computer, you will need two licenses.