What happened to the user forums?

We removed the user forums due to lack of interest. We decided to replace them with a dedicated bug & support ticketing system, and this page. You can submit a bug, feature request, or support request from MYStuff's Help menu.

I bought MYStuff, but when I try to double-click the license file, it opens in another program.

Sometimes the license file is interpreted by your email program as an XML file. If this happens, double-clicking the file will result in some other program — such as Final Cut Pro or Safari — attempting to open it. The solution is to save the license file to your Desktop and make sure the filename is "MYStuff_license.mystuff", not "MYStuff_license.mystuff.xml". With the file renamed, double-click it to register MYStuff.

I bought MYStuff, but it's saying I pirated the software

A bug in one of the MYStuff releases caused some users' license files to be processed as invalid. Please make sure you're running MYStuff 1.3.4 or later. You can download the latest release here.

If you just purchased MYStuff and are running the latest version, and you are getting this error, your license file may be corrupt. Please contact support for a replacement.

MYStuff is crashing at launch.

MYStuff 1.3.2 contained a bug that prevented it from launching on Mac OS X 10.5. This bug has been fixed as of MYStuff 1.3.3. You can download the latest release here.

Where is my data saved?

MYStuff's application data is stored in your user folder by default. The full path is:

/Users/yourusername/Library/Application Support/MYStuff

The database, all files, and your license key are all saved to this location.

How can I move the MYStuff database to another location?

As of MYStuff version 1.4, you can use the Advanced tab in MYStuff's Preferences to set a new location for MYStuff's database. This gives you an easy way to move MYStuff's files to your iDisk or Dropbox account, a file server, USB flash drive, or other location. Please refer to the MYStuff Help file, which you can open from MYStuff's Help menu, for more information.

How can I back up MYStuff to my iDisk automatically?

We recommend using Apple's free application, Backup, to handle backing up to your iDisk. All you have to do is add the MYStuff folder that's in Application Support to your backup plan.

How many computers can I install MYStuff on with one license?

We don't believe in restrictive or phone-home licensing. We don't want to treat our customers like criminals. We believe that people are generally honest. You can install MYStuff on every computer you personally own, provided that only one copy is running at a time.

Example 1: If you have a desktop at home, a desktop at work, and a laptop, one user license will cover them all.

Example 2: If you have two computers, and MYStuff will be running at the same time on both machines, we request that you purchase a second license.

Example 3: If you have a computer, and your parents have a computer, you will need two licenses.